Return & Refund Policy

At iBlockCube, we want you to be happy with your purchase. If you experience any problems with your order, please contact us within 3 days of receiving your package at support@iblockcube.com.

When reaching out, please include:

• Clear photos showing the issue

• Your order number

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Important Notes

• Requests due to change of mind or incorrect item ordered by the customer are not eligible for refund or replacement.

• In exceptional cases where a return or refund is approved, customers are responsible for the return shipping costs.

• Shipping fees are non-refundable once the order has been dispatched.

• Once an order has been shipped, it cannot be canceled or refunded unless an exception applies.

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Damages & Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you receive the wrong product. We will review your case and provide a resolution.

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Refunds & Replacements

• Our goal is to provide a replacement in most cases rather than a refund.

• If a refund is approved in exceptional circumstances, it will be processed back to your original payment method.

• Please note, it may take a few business days for your bank or credit card provider to complete the refund.

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Our priority is to ensure you receive the correct, high-quality products you ordered. While refunds are rare, we are committed to resolving issues fairly and promptly.

For all return and refund concerns, please contact us at support@iblockcube.com.